Domestic Shipping Policy

Our domestic shipping policy pertains to the lower 48 contiguous United States. Whenever possible, will ship at no charge or at a reduced rate. Most orders will ship with UPS or FedEx ground service.

Some items, because of their size and/or weight, will ship with commercial motor freight carrier. These items will be unloaded by the driver at curbside (the driveway of your home or entryway of your apartment building). Items difficult to move from the truck to your driveway or entryway may require your assistance. A delivery agent for the trucking company will call you to schedule your delivery.

Any item that ships with no charge is clearly indicated on the item’s catalog page. Otherwise, a standard shipping charge based on order value applies. Some items will incur a shipping surcharge, because of dimensional oversize and/or weight, and is added to the standard shipping charge. Any item that carries a shipping surcharge is clearly indicated on the item’s catalog page along with the surcharge amount. We can deliver only to physical addresses.

We generally do not deliver to Post Office Boxes, APO, FPO addresses. If you ship to Alaska or Hawaii, the 125West Concierge will provide you with a very reasonable quotation for the shipping charges, reflecting only the incremental amount above the contiguous 48 states.

International Orders & Shipping

On international orders, the Concierge at will confirm the availability of the merchandise for international delivery and confirm the shipping charges. You are responsible for the payment of any applicable duty, customs fee, or sales tax at time of delivery. Please note that some of our partner manufacturers and distributors do not permit deliveries outside the United States. Minimum overseas order amount is $200.